In many organizations the daily tasks of serving behavioral health clients  prevent staff from engaging in sustained efforts to initiate performance improvement plans.

BHES assists organizations, such as California counties, in designing and executing Performance Improvement Plans (PIPs) that work in a real world setting.

Services include:

• Problem formulation
• Data Mining and analysis
• Working with staff and stakeholders to design the PIP
• Assisting with implementation of PIP activities
• Interpreting results
• Drafting the PIP report for submission to external quality review organizations such as the California EQRO for Medi-Cal Speciality Mental Health services and Drug Medi-Cal Organized Delivery System 

Additional services include setting up a Quality Improvement Program and establishing Quality Improvement Committee(s) (QIC).