Evaluation Services - the SCALE Framework

What is SCALE? SCALE is BHES’s structured approach for creating a Shared, Coordinated, and Adaptable Learning and Evaluation framework across diverse programs. It helps bring multiple service providers, each with different tools, priorities, and program models, into a unified data ecosystem balancing standardization with flexibility.

SCALE does this by applying a framework that includes:

• Standardization of data collection, identifying shared metrics that everyone can report on while building in structured flexibility.
• Collaborative Infrastructure, operationalizing shared leadership so data collection is seen as meaningful versus a requirement.
• Agile Technology that can be continually adapted and improved in a short turn-around.
• Learner-Centered approach designed to increase data capacity, improve culture around data and client feedback.
• Equity focus means using mixed methods approaches to triangulate findings from diverse population and integrate data and feedback from focus groups, interviews, stories and oral histories with quantitative data from assessment tools, surveys, etc.

WHY SCALE? Evaluators often work with diverse providers who use different programs, tools, and outcome measures making it difficult to see the overall impact. SCALE creates a common data framework with shared metrics, consistent reporting, and aligned outcomes, while still allowing each program the flexibility to tailor data collection workflows, selections of approved measures and metrics. As a result, the initiative can tell a clear, credible story about impact.

Testimonials: 

"Friendliness and openness of the team. You all make every question feel like a good question and I appreciate that"

"I appreciated how thoughtful the team was in putting together the reporting requirement and the creation of the portal. I also think the presenters spoke at a helpful pace and very clearly"