Helping providers develop formative and Summative evaluation protocols that empower both staff and clients to gain valuable insight into the effectiveness of services
Feedback-Informed Treatment allows practitioners to not just collect outcomes data but to use these data to guide and adjust treatment
Using evidence-based implementation strategies to successfully implement and sustain data-driven practice
Web-based Data Platform designed specifically for behavioral health organiations
Previous to founding BHES, Rikke oversaw evaluation services at the California Institute for Behavioral Health Solutions (CIBHS). While at CIBHS, Rikke developed an approach to data-driven practice named Improvement and Innovation Through Data (IITD). The goal of IITD is to ensure successful implementation of data-driven practice.
Rikke has led implementation of IITD in several California counties. In addition, Rikke has managed state-wide evaluation projects such as the California bi-annual Consumer Perception Survey data collection as well as the Measurements, Outcomes and Quality Assessments (MOQA) initiative focused on assessing effectiveness of the California Mental Health Services Act (MHSA/Prop 63).
Rikke has designed individual client dashboards for the electronic Behavioral Health Solutions (eBHS) data platform (now eInsight) and has been instrumental in helping several counties adopt use of the platform.
In addition, Rikke is trained in quality improvement principles through the Council on Accreditation (COA) and is an experienced SPSS user.
Rikke is a Certified Feedback-Informed Treatment trainer trained through the International Center for Clinical Excellence (ICCE)
Rikke was born and raised in Denmark until emigrating to the United States at the age of 21
Rikke has experience evaluating the following evidence-based practices:
Rikke holds two Bachelor of Arts degrees in Cultural Anthropology and American Studies from the University of California, Santa Cruz (UCSC) and a Master's Degree in Cultural Anthropology from the University of Copenhagen (Københavns Universitet) specializing in social suffering theory as it relates to youth delinquency.
. . . "Der var engang en mand, der led for andre, - det sker ej mer, det er den store trøst: Din lidelse kan aldrig blive større, end den kan rummes i dit eget bryst." - Tove Ditlevsen
Glenda Macatangay is an experienced Clinician with 18 years of service in support of underserved and underresourced communities. Her passion and expertise are in shaping systems and structures that cultivate a community and culturally responsive work culture. She prioritizes healing through listening and gathering feedback consistently and authentically.
Jennifer has over 20 years of professional experience in evaluation, strategic planning, community organizing and social service delivery. She has led numerous program-level and system-level evaluations, population and organizational needs assessments, strategic planning initiatives and multi-agency resource development projects. Her subject matter expertise is multidisciplinary and broad-based, and includes behavioral health and public health systems; early childhood education and early intervention; environmental justice; and community, workforce and economic development.
Jennifer has a Master's degree in City and Regional Planning from University of California Berkeley and a BA in Environmental Studies from University of California Santa Cruz.
eCenter Research, Inc. was founded by Dr. Weatherbee and specializes in robust population health data platforms that improve the functional behavior of organizations and the clients they serve.
ACE Health Innovations LTD., founded by Enda and Brendan Madden, are the developers of the OpenFIT Data Platform. OpenFIT is an online feedback system designed to allow healthcare providers meet emerging regulation mandating collection of patient reported data during treatment.
Benefits for patients/clients are maximised through the adjustment of ongoing treatment based on their feedback and OpenFIT real-time analytics.
Clinicians and executives responsible for quality and outcomes can use OpenFIT to monitor benchmarked quality metrics and fulfil reporting requirements for healthcare payors and regulators.